Five questions to understand where your organization stands on denial management and reimbursement recovery. Takes about two minutes.
2 minutes5 questionsNo cost
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Tell us what is going on with your revenue cycle in your own words. Include as much or as little as you like. Someone from Luminal will follow up within 2 business days.
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Question 1 of 50%
Question 1 of 5
How would you describe your organization's current visibility into claim denial volume?
AWe have some visibility but reporting is not consistent across departments
BWe rely on our billing department or vendor to flag issues as they come up
CWe don't have reliable insight into denial volume at the organization level
DSomething else - describe your situation
Required if selected
Question 2 of 5
When a claim is denied, how consistently does your organization follow through on the appeal process?
AWe have a defined appeal workflow and track outcomes consistently
BMany denials are written off rather than appealed due to capacity or complexity
CSomething else - describe your situation
Required if selected
Question 3 of 5
How does your organization handle denied or underpaid claims that have been sitting unresolved past 90 days?
AWe have a dedicated aging A/R workflow and regularly pursue recovery before timely filing windows close
BWe work aging claims when capacity allows but it competes with active work
CMost claims past 90 days get written off - the team does not have bandwidth to pursue them
DWe don't have a structured process for aging denied claims
Question 4 of 5
What is the biggest bottleneck your revenue cycle team is dealing with right now?
AStaffing shortages and turnover in billing or RCM roles
BCredentialing delays
CPayment delays and inconsistency
DSomething else - describe your situation
Required if selected
Question 5 of 5
Is your organization currently using AI-assisted tools?
AYes, through our EHR or billing platform
BYes, through a third-party vendor
CNo
DWe're not certain what tools our billing software uses under the hood
Your results are ready.
Enter your organization's information to receive your score and a plain-language summary of what it means for your revenue cycle.
Calculating your results...
0
out of 16 points
Provisional Score
Because one or more of your responses was entered in your own words, your score above is provisional. We will manually review your answers to ensure your final score accurately reflects your organization's situation. You will receive your confirmed results within 2 business days.
A discovery call is where every engagement begins. No pitch - a direct conversation about what the numbers mean for your organization.